Patient Financial Service Rep I, Finance, Presence Life Connections, Mokena, IL

Requisition ID: 57795

Location: Senior Services Corporate

Location Address:
18927 Hickory Creek Place, Mokena, IL¬  60448-8652 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time¬ 
Employment Type: Regular¬ 
Shift: Day



The Patient Financial Services Representative I is responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admissions, admission, pre-registration and registration functions.



  • Ensures all insurance requirements are met prior to patient's arrival, and informs patients of their financial liability.

  • Schedules and pre-registers patients, correcting as necessary all patient demographic and financial data.

  • Resolves insurance claim rejections/denials and remedy expediently.

  • Analyzes insurance coverage and benefits for service to ensure timely reimbursement.

  • Promotes and maintains excellence in customer service.

  • Other duties may be assigned.



Education and/or Experience¬ ¬ 

  • High school diploma required.

  • Minimum one year of experience in healthcare billing required.


Computer Skills ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ 

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.

  • Must be proficient with Windows-style applications and keyboard.


Business Unit: PLC Senior Services


EOE of Minorities/Females/Vets/Disability

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